Good service at the Post Office

Yes, I know it can be hard to believe that one might actually get good service at the Post Office a mere 3 days before Christmas. But, that's exactly what I had early this morning, so I figured it was worth saluting.

Two employees (including the Station Manager) at the Jollyville Road post office (Austin, Texas - 78759) were actually helpful today when the self-service machine broke - the postage label never came out. After way too many years of bad experiences at this Post Office (in particular, with staff disregarding the self-service machines, which I think they fear will take away their jobs or something) , I figured I'd be looking at least another 30 minutes in the Post Office - being shuffled from staff to staff, then finally having to get in the horribly-long line to talk to a counter agent.

I am glad that they didn't live up to my expectations! These two employees were actually helpful, and took my small package, promising to get it on it's way to Grand Island, Nebraska ASAP (as soon as the machine started working -- or they'd find another way). I wasn't expecting this package to arrive by Christmas in the first place, but it was still nice to see some good customer service at the Post Office this morning. Thanks!